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PATIENT SERVICE ASSOCIATE

new2 days ago
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Auto req ID 110940BR Duke Entity PRIVATE DIAGNOSTIC CLINICS Job Code 4502 PATIENT SERVICE ASSOCIATE Job Description Brier Creek - Vascular Center The Patient Service Associate is an integral part of the patient care team in the clinic /service area and is responsible for patient registration activities including patient identification,demographic and insurance updates,check-in, check-out,point of service collections (deductible, copay, coinsurance and balances), referral and order management, and appointment scheduling according to established policies and procedures. The Patient Service Associate is responsible for living Duke’s values and demonstrating expected behaviors while contributing to creating a positive patient experience and building a positive work environment. The Patient Service Associate will maintain a professional image in appearance and over the phone. The Patient Service Associate contributes to ensuring the registration desk and waiting areas safeguard patient privacy, confidentiality and safety and are well maintained and clean. On occasion overtime or weekend work may be required. Position may be subject to numerous interruptions. Preparation for clinic. Review listing of today’s patients and next day patients(Department Appointment Report–DAR)Complete prior preparation activities as required byclinic / department area. Manage clinic work queues following appropriate policies and procedures. Missing Registration items that can be cleared for patients prior to or at arrival. Patient check-. Identify correct patients in Maestro Care. Verify / update patient demographic and insurance data as needed. Run RTE (Real Time Eligibility) for any updates or changes to insurance. Complete check in – responding as needed to alerts, warnings and confirmation checks. Refer patients with financial questions to the Financial Care Counselor. Present and educate patients on required forms (MSPQ, COA/COT,ABN). Obtain signatures on forms as required and process forms per policy. Collect co-payments, deductibles, prepayments and balances on accounts due; post payments correctly in Maestro Care. Provide receipt. Patients unable to pay should be sent to the Financial Care Counselor. Coordinate all labs/procedures in accordance by physician/provider request. Scheduling tests and procedures. Complete ancillary scheduling accurately, according to physician orders. Ensure all tests and consultations are scheduled in the correct sequence. Explain test preparations to patients, according to standard practice instructions Cash Management. Explain billing and share Financial Assistance Policy FAQs to patients according to PRMO policies. Collect patient liability (payments due to include copay,deductible, coinsurance, prepayments as appropriate and balances). Ensure that patient receives financial counseling if necessary,based on ability to pay,account status flags, billing inquiries and waiver requirements. Balance cash collections to User Batch Report daily. Reconcile cash discrepancies as required. Secure cash appropriately at all times during clinic hours. Return cash bag at end of shift. Patient check-out (as applicable) Identify patient; review the Check Out screen or the After VisitSummary (AVS )for orders(sameday or future), referrals and follow up information. Schedule as appropriate. Coordinate /schedule follow up appointments ensuring correct appointment type, location, provider and referring physician, as applicable. Customer Service, Safety and Work Culture Interact with patients, visitors and staff in a professional manner at all times. Be available and greet patients and visitors immediately upon presentation. Meet or exceed patient expectations at each encounter. Anticipate patients' needs; inform patients of delays; offer alternatives (cafeteria, reschedule). Consistently use “Words that Work” and RELATE in daily interactions with patients, their loved ones and each other. Provide directions, organize escorts, and arrange for interpreters and taxis as needed. Follow HEART /Service Recovery as needed and elevate concerns or situations to clinic leadership as soon as possible. Contribute to a positive work environment by living Duke’s values and demonstrating expected behaviors. Report safety issues timely to clinic leadership and report personal safety incidents within 24 hours of occurrence. Identify operational improvements to maximize efficiency and effectiveness of services provided. Communicate opportunities to management. Answering telephone; delivering messages to physicians, nurses and others. Take complete messages, indicating time, date, caller, caller's, name of recipient,action requested by caller, initials of messenger. Report obtained medical information from patients and referring physicians accurately, completely and timely Disseminate messages according to practice communication standards. Review In basket for messages throughout the day and respond per clinic policy and procedure Act as a liaison for individuals requesting information on clinical services, referrals,research studies as appropriate. Ensure resolution of information requests. Perform downtown procedures as necessary for patient check-in and order entry. Maintain printers, computers and supplies in the work area. Change paper, cartridges and manage paper jams in printers and faxes. Maintain adequate supplies at workstation. Inventory supplies and request re-order as necessary.Scanning patient records. Attend meetings and training sessions. Attend staff meetings and other clinic meetings as requested. .Participate in all system,regulatory and policy training. Attend PSA education sessions. Comply with all regulatory and compliance policies and processes always. Perform other related clerical duties as assigned by Service Access Manager. Must be able to work under time pressures in a busy clinic/office environment. Must be present on site for 8-hour shifts during standard business hours Must participate in-group activities requiring interpersonal skills &cooperation. Must work as late person when scheduled or according to business needs. Must be able to react quickly and immediately respond to emergencies. Must travel between locations on needed basis. Must be able to handle multiple assignments, conflicting demands &priorities. Must maintain attention to detail over extended period of time. Must be continually aware of variations in changing situations. Must be able to move throughout office environment throughout day. Must be able to reach for objects by extending arms. Location Raleigh Requisition Number 401570052 Position Title PATIENT SERVICE ASSOCIATE Shift First/Day Job Family Level B2 Full Time / Part Time FULL TIME Regular / Temporary Regular Department Name Brier Creek - Vascular Center Minimum Qualifications Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education Experience Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities.

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Vocational Rehabilitation Counselor

6 days ago
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…Office (RO), RO Out based office location, Vet Success On Campus (VSOC) school site, or Integrated Disability Evaluation System (IDES military installation). VRCs in

jobs byJuju.com
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Career Counselor (Req. 29188) Under the general supervision of the Director, Career Services and Leadership Development, the Career Counselor provides career planning, graduate and professional school advising, and employment services to 500 current Luskin graduate students and alumni. Provide individual and group advisement/counseling including: describing job responsibilities, the nature of various occupations, assessing employment opportunities, providing information regarding Luskin Career Services, resume critiques and coaching techniques, interpretation of career assessment instruments, crisis intervention and referral, assisting counselors in areas such as career readiness, clarifying values, coping with workplace problems, remediation of self-defeating attitudes, and/or balancing priorities. Assist students with locating and applying for public, private, nonprofit, government, government agency, and Washington, DC-based jobs and internships. Creatively use social media and other innovative online platforms. Provide individual and group counseling for job and internship placements; teach a variety of career-related subjects such as job search strategies and resume writing. Perform School and campus community relations duties including providing outreach to and advisement of career-related registered Luskin student organizations. Engage in employer outreach activities for Luskin Career Services including nonprofit, public and private organizations. Represent Luskin Career Services through attendance and delivery of workshops at professional conferences and organizations. Requirements Application Instructions Applicants must submit their qualifications via UCLA's Career Opportunities website at https://hr.mycareer.ucla.edu Reference position 29188 AA/EEO Quicklink: http://hr.mycareer.ucla.edu/applicants/Central?quickFind74806 The complete listing of qualifications is available on UCLA's official job posting. Required: Working knowledge of occupational, career and employment information resources, technology, and materials. More than three years of superior career counseling experience and workshop facilitation skills. Ability to conceptualize, design and implement innovative career development programs appropriate for all levels of students and alumni seeking careers in all sectors of public affairs employment (business/ industry, government, not-for-profit, etc.) Evidence to instruct, mentor and otherwise assist in the professional development of career interns and student volunteers. Demonstrated expertise in the labor market, employment trends, and recruitment strategies and techniques. Ability to effectively counsel graduate level students as well as alumni with more advanced career development issues. Ability to identify needs of unique customers; deliver specialized strategies and services to meet their career challenges. Evidence of superior presentation skills to present career information to small and large groups. Evidence of superior presentation skills to present career information to small and large groups. Must be able to work weekends and evenings. Benefits UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union. The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy - http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct Copyright ©2017 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-779351005fd0f242a58a5887f1340d46

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CAREER SPECIALIST, SENIOR-DUKE LAW SCHOOL

7 days ago
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Auto req ID 108831BR Duke Entity UNIVERSITY Job Code 2388 CAREER SPECIALIST, SENIOR Job Description Career & Professional Development Center Duke University School of Law Career Counselor (3/4 time) (Career Specialist, Senior; Job Code 2388; Level 12) Occupational Summary The Career Counselor (Career Specialist, Sr.) will be responsible for providing career advice and counsel to Duke Law students and graduates regarding all aspects of career and professional development and employment searches, primarily in the private sector in law. This role is an integral part of the Career & Professional Development Center and is central to pursuing our mission. Our mission is to build strong and lasting relationships with our students and to empower them to pursue their unique career aspirations by acquiring professional skills, identifying and achieving individual goals, developing insight to adapt to a rapidly changing global market, and embodying the Duke Law Blueprint values. This position reports to the Assistant Dean. Work Schedule This position is ¾ time and will average 30 hours per week over the course of the year. Primary Position Responsibilities Student Career Counseling This Career Counselor is one of the primary providers of career counseling and targeted advice to Duke Law students and graduates through one on one and other meetings. The position counsels and advises students in two broad areas – professional development and industry knowledge. Professional development ranges from big-picture, long-term life, self-assessment and career planning, to detailed review of resumes and other written materials; also covered are discussions of professional opportunities, guidance and advice on search strategies and techniques, interviewing, networking, general professionalism and more. Student Programming & Career Center Support Contribute to and/or lead career development-related projects and programs. Projects may include researching and developing new student resources, assisting in updating current resources, and assisting in developing student programming. “Ownership” of certain programmatic areas is anticipated. Interact with alumni, employers and other professionals to deepen institutional and personal relationships. Attend and/or support the execution of significant office, school-wide or community events. Participate in additional student coaching programs, including leading interviewing and other workshops, and be available to provide one-off assistance with practice interviews for students working with other counselors. Serve as a liaison/mentor to one or more student groups, including keeping track of student group plans and programs and facilitating communication between groups and the Career Center. Support Duke Law alumni seeking career guidance. Participate as an active team member in an extremely high-functioning and friendly office. Other duties as assigned. As this position will focus on students interested in launching their careers in the private sector, the position will also be expected to counsel students about the practice of law in law firm and corporate settings; to be knowledgeable about specific law firms and businesses, including emerging companies; to have or develop relationships with practitioners; and to understand differences among current and emerging practice areas. In addition, familiarity with opportunities in a range of fields including government and public interest, judicial internships, working abroad and others, is expected. Success in the role will be built on a collaborative, energetic, and positive personality. Experience with as much of the above as possible is preferred, with a commitment by the Career Counselor to focus on continuous learning to complement existing experience and knowledge. Qualifications Education Required • Work generally requires communications, analytical and organizational skills required through completion of a master’s degree. Education Preferred • JD degree • An advanced academic degree, certificate or formal training in counseling, psychology, coaching or related areas would be valued. Experience Required • Work requires one year of experience in a placement or other student services function to gain considerable knowledge ofcareer counseling and placement programs. Or an equivalent combination of relevant education and/or experience. Experience Preferred • A minimum of 7 years of work experience. • At least 4 years of professional legal practice including some in a large law firm setting. • Experiencein career development at a law school, legal personnel/professional development role at a law firm or consulting firm to the legal industry. • Work experience in government or public interest, as well as business, is also valued. Demonstrated Knowledge, Skills, Abilities Preferred • Career or other counseling ability. • Ability to communicate clearly and empathetically, as well as collaborate with, diverse types of people is required. • Knowledge of private practice, law firms, practice areas, established and emerging companies, legal technology. • Experience administering self-assessment or comparable tests. • Customer service orientation. • Facility with on-line research tools, social media and LinkedIn, and the ability to learn new tools and programs. • Experience with Tableau and Trello or comparable data and work-flow tools; or demonstrated desire and ability to learn and work with these and other online tools and programs. Location Durham Requisition Number 401544836 Position Title CAREER SPECIALIST, SENIOR-DUKE LAW SCHOOL Shift First/Day Job Family Level 12 Full Time / Part Time PART TIME Regular / Temporary Regular Department Name Career Center Minimum Qualifications Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values. Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department. Education Work generally requires communications, analytical and organizationalskills acquired through completion of a master's degree. Experience Work requires one year of experience in a placement or other studentservices function to gain considerable knowledge of career counselingand placement programs.Or an equivalent combination of relevant education and/or experience

jobs byAdzuna

FINANCIAL CARE COUNSELOR

7 days ago
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Auto req ID 108738BR Duke Entity PRIVATE DIAGNOSTIC CLINICS Job Code 4500 FINANCIAL CARE COUNSELOR Job Description Duke Innovative Pain Therapies at Brier Creek GENERAL DESCRIPTION Accurately complete patient accounts based on departmental protocol,policies and procedures,and compliance with regulatory agencies, to include but not limited to pre-admission, admission,pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. DUTIES Check patients in/out. Greet and provide assistance to visitors and patients. Explain policies and procedures, and resolves problems. Calculate and collect payments appropriately for all patients. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Obtain all Prior Authorization Certification and/or authorizations as appropriate. Gather necessary documentation to support proper handling of inquiries and complaints Make appointments from referrals as required. Assist with departmental coverage as requested. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment. Reconcile daily cash report. KNOWLEDGE, SKILLS, AND ABILITIES Excellent communication skills, oral and written Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors Must be able to understand and comply with policies and procedures. EDUCATION REQUIREMENTS/ PREFERENCES Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some post secondary education preferred. Additional training or working knowledge of related business . EXPERIENCE REQUIREMENTS/ PREFERENCES Two years experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public. Must be able to work under time pressures in a busy clinic/office environment. Must be present on site for 8 hour shifts during standard business hours Must participate in group activities requiring interpersonal skills &cooperationMust work as late person when scheduled or according to business needs. Must be able to react quickly and immediately respond to emergencies. Must travel between locations on needed basis. Must be able to handle multiple assignments, conflicting demands &priorities.Must maintain attention to detail over extended period of time. Must be continually aware of variations in changing situations.Must be able to move throughout office environment throughout day. Must be able to lift 25 lbs.Must be able to push/pull 200 lbs.Must be able to carry 25 lbs.Must be able to reach for objects by extending arms. Location Raleigh Requisition Number 401543897 Position Title FINANCIAL CARE COUNSELOR Shift First/Day Job Family Level C1 Full Time / Part Time FULL TIME Regular / Temporary Regular Department Name Center for Transitional Pain Medicine Minimum Qualifications Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Education Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some post secondary education preferred. Additional training or working knowledge of related business. Experience Two years experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.

jobs byAdzuna

FINANCIAL CARE COUNSELOR-Neurology of Raleigh

7 days ago
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Auto req ID 110447BR Duke Entity PRIVATE DIAGNOSTIC CLINICS Job Code 4500 FINANCIAL CARE COUNSELOR Job Description Neurology of Raleigh GENERAL DESCRIPTION Accurately complete patient accounts based on departmental protocol, policies and p procedures, and compliance with regulatory agencies, to include by not limited to pre-registration and registration f functions. Ensure all insurance requirements are met prior to patients’ arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screen patients for government funding sour sources and/or local charity care. JOB DUTIES Obtain prior authorization/pre-certification for clinic procedures as required by insurance ca carriers as needed according to PRMO guidelines. Obtain insurance verification and inform patients of their financial liability. Arrange payment options for financially liable patients. Pre-register patients with accurate patient demographics and financial data as needed. Resolve insurance claim denials/rejections. Calculate and collect payments appropriately for all patients. Resolve appropriate WQ edits. Inform attending physician of patient financial hardship. Update billing system to reflect the current insurance status of the patient. Assist with department coverage at the front desk, as needed. Reconcile necessary billing and work queue issues. Gather necessary information and documentation to support proper handling of billing in inquiries and complaints. Botox authorization KNOWLEDGE, SKILLS, AND ABILITIES List factors that identify the better candidates from a group of people who meet the minimum qualifications. Excellent communication skills, oral and written Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors Must be able to understand and comply with policies and procedures. EDUCATION REQUIREMENTS/ PREFERENCES Work requires knowledge of basic grammar and mathematical principles normally required through a high school education with some post-secondary education preferred. Additional training or working knowledge of related business. Understanding of billing, insurance plan requirements and pre-authorization procedures. EPIC experience in billing, insurance, scheduling and pre-authorization, preferred EXPERIENCE REQUIREMENTS/ PREFERENCES Two to five years’ experience working in in hospital access, physician office or billing and collections or an equivalent combination of relevant education and/or experience. Hours may vary depending on business needs. LICENSURE/ CERTIFICATION REQUIREMENTS NONE WORKING CONDITIONS Must be able to work under time pressures in a busy clinic/office environment. Must be present on site for 8 hour shifts during standard business hours. Must participate in group activities requiring interpersonal skills & cooperation. Must work as late person when scheduled or according to business needs Must travel between locations on needed basis. Must be able to handle multiple assignments, conflicting demands & priorities. Must maintain attention to detail over extended period of time. Must be continually aware of variations in changing situations. Must be able to move throughout office environment throughout day. Must be able to lift 25 l lbs. Must be able to push/pull 25 lbs. Must be able to carry 25 lbs. Must be able to reach for objects by extending arms. Location Raleigh Requisition Number 401562929 Position Title FINANCIAL CARE COUNSELOR-Neurology of Raleigh Shift First/Day Job Family Level C1 Full Time / Part Time FULL TIME Regular / Temporary Regular Department Name Neurology of Raleigh Minimum Qualifications Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Education Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business. Experience Two years experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an Associate's degree in a healthcare related field and one year of experience working with the public. Or, a Bachelor's degree and one year of experience working with the public.

jobs byAdzuna

Daytime Naturalist

9 days ago
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Our residential program offers public and private school students a 1-4 day experience in ... counselors.  Model environmentally sustainable behavior and ethics.  Regularly manage ...

jobs byZipRecruiter

School Counselor

13 days ago
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Job Details Requisition Number 19-0138 Post Date 3/15/2019 Title School Counselor City Ripon, San Juan Capistrano, or Home Based State CA Description Company

jobs byJuju.com

LSW/LPC Classroom Counselor

13 days ago
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Provide crisis intervention with assigned students The classroom counselor works as a member of the ... Private not for profit school working with emotionally disturbed students in grades K-12. Year ...

jobs byZipRecruiter

PATIENT SERVICE ASSOCIATE-Orthopaedics - Raleigh

16 days ago
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Auto req ID 110133BR Duke Entity PRIVATE DIAGNOSTIC CLINICS Job Code 4502 PATIENT SERVICE ASSOCIATE Job Description Orthopaedics - Raleigh GENERAL DESCRIPTION Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management. JOB DUTIES Complete patient check-in upon arrival to clinic; add/edit demographic, guarantor,coverage, and special needs information. Add and verify new coverage as needed and obtain necessary forms. Refer patients to Financial Care Counselor as appropriate. Manage warnings and confirmation checks and copy insurance cards as needed. Clear all missing Reg items from Patient WQ.2. Collect and post co-payments and balances on accounts due. Complete patient check-out, schedule and complete referrals and orders. Schedule return appointments/labs/studies. Accurately complete MSPQ, ABN and/or other forms, when applicable,with the patient present. Review and process work Referral and Order WQs daily to assure completion of the next day’s arrivals. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately,completely and timely. Disseminate messages according to practice communication standards. KNOWLEDGE, SKILLS, AND ABILITIES List factors that identify the better candidates from a group of people who meet the minimum qualifications. Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies, rules and regulations relating to verifying patient information,collecting payments and maintaining records and forms. EDUCATION REQUIREMENTS/ PREFERENCES Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education. EXPERIENCE REQUIREMENTS/ PREFERENCES Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience ineffectively coordinating multiple tasks or activities. WORKING CONDITIONS Must be able to work under time pressures in a busy clinic/office environment. Must be present on site for 8 hour shifts during standard business hours. Must participate in group activities requiring interpersonal skills &cooperation. Must work as late person when scheduled or according to business needs. Must be able to react quickly and immediately respond to emergencies. Must travel between locations on needed basis. Must be able to handle multiple assignments, conflicting demands &priorities. Must maintain attention to detail over extended period of time. Must be continually aware of variations in changing situations. Must be able to move throughout office environment throughout day. Must be able to lift 25 lbs. Location Raleigh Requisition Number 401559468 Position Title PATIENT SERVICE ASSOCIATE-Orthopaedics - Raleigh Shift First/Day Job Family Level B2 Full Time / Part Time FULL TIME Regular / Temporary Regular Department Name Orthopaedics - Raleigh Minimum Qualifications Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values. Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department. Education Work requires knowledge of basic grammar and mathematical principlesnormally acquired through high school education Experience Minimum of one year of work experience in directly communicating andproviding service to patients or public; preferably in a healthcarerelated field. Experience in effectively coordinating multiple tasks oractivities.

jobs byAdzuna

Financial Aid Counselor / Assistant Director of Financial Aid

16 days ago
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Posting Details Job Posting Information Position Type Administrative Staff Classification Title Administrative Staff Position Title Financial Aid Counselor / Assistant Director of Financial Aid Position Number A00231 Pay Grade Level Salary Competitive Department Financial Aid/Student Emp Office Posting Number S 121300632 Full or Part Time Full Time Number of Months 12 Position End Date FTE 1 Work Schedule 40 hour regular work week. Additional hours required as needed. Exempt/salaried position. Basic Function Perform a variety of functions related to federal, state, and institutional financial aid programs, including awarding, monitoring, and reporting. Provide customer-service and counseling to prospective and current Denison students and serve as a liaison for the Office of Financial Aid to the Denison community. Advance the goals of the Office of Financial Aid, in support of the University Strategic Plan, working closely with the Director of Financial Aid. Essential Job Functions Determine student eligibility for financial aid programs, ensuring federal and state regulatory compliance and institutional guidelines. Ensure accurate and timely processing of financial aid and analyze and monitor data and financial documents and reports to verify eligibility. Manage a caseload of counseling and awarding. Counsel students and parents, with excellent customer service, about the financial aid process, eligibility, application process, verification, special circumstances, awards, costs, debt management, and financial literacy and planning. Participate in department planning for financial aid operations and development of financial aid policy and procedures. Review and recommend changes or implementation for improved efficiencies and operations. Work collaboratively with staff and faculty to educate, improve, and execute financial aid-related services to our students and campus community. Serve on Denison committees as a Financial Aid liaison. Prepare and assist in making presentations regarding financial aid for various campus groups, high school groups, conferences, and workshops. Represent the Office of Financial Aid and the University in a professional manner. Assist the Director of Financial Aid with projects. Perform other duties as assigned. Minimum Qualifications Bachelor’s degree. Knowledge of the basic principles of federal financial aid programs and the financial aid process, including the FAFSA application, student eligibility, verification, and Satisfactory Academic Progress. Excellent interpersonal skills; ability and commitment to maintain the highest degree of customer service and confidentiality. Ability to read, analyze, and interpret business publications, technical procedures and government and education regulations. Ability to write reports, business correspondence, and policy and procedures. Ability to effectively present and respond to questions and requests from managers, colleagues, students, families, and the general public as a college and financial aid office representative. Ability to calculate figures and amounts such as award totals, discounts, interest, proportions, and percentages. Ability to apply quantitative and qualitative reasoning when making decisions or presenting data. Attention to detail is essential. Collaborative team player with the ability to work with tact, diplomacy, and humor in a high-stress, deadline-driven environment. Ability to work independently with little supervision and demonstrate initiative. Contribute to and support Denison University’s philosophy, mission, and strategic plan. Outgoing, positive professional with strong presentation, listening, written, and verbal communication skills. Strong demonstrated skills in Microsoft Word, Excel, and PowerPoint. Preferred Qualifications Two or more years of experience in financial aid at a post-secondary institution, preferably at a private institution that utilizes Institutional Methodology. Experience working with Ellucian Banner SIS. Experience with PowerFAIDS and the College Board’s CSS Profile. Experience with a CRM system. Physical Demands N/A Contact(s) Laura Meek Contact Phone/Extension 740-587-6629 Contact Email meekldenison.edu Open Date 03/01/2019 Close Date Open Until Filled Yes Special Instructions to Applicants As one of the required documents, please provide contact information for three (3) work-related references, including name, address, phone number, email address, and professional relationship to you. References will not be contacted without your consent. Additional Information This position is open until filled. To be assured full consideration, please apply online by March 22, 2019. Must have a valid driver’s license and be insurable by the College. Final candidate must provide documentation of educational degrees. Denison University Background Check Statement The final candidate will undergo a background check, including a driving check, as a conditional offer of employment. Denison University EEO Statement To achieve our mission as a liberal arts college, we continually strive to foster a diverse campus community, which recognizes the value of all persons regardless of religion, race, ethnicity, gender, sexual orientation, disability, or socio-economic background. For additional information and resources about diversity at Denison, please see our Diversity Guide . Denison University is an Equal Opportunity Employer. Posting Supplemental Questions Required fields are indicated with an asterisk (). Do you have a bachelor's degree? Yes No How many years of full-time professional experience do you have in financial aid? None 1-2 3 or more Do you have experience processing financial aid using Ellucian Banner system? 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