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+1k ūüíľ Leidos Jobs / Employment in Baltimore, MD

Tier 3 Helpdesk specialist

newabout 3 hours ago
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Job Description: The Government Health and Safety Operation of Leidos is seeking a Tier 3 Helpdesk specialist, contingent upon contract award, in Baltimore, MD. The Systems for Inspections, Recalls, Compliance Enforcement (SIRCE) and Imports program supports the Food and Drug Administration (FDA) Office of Regulatory Affairs' (ORA) critical work to safeguard the foods, drugs, devices, biologics, and veterinary products that the Agency regulates. These systems continue to evolve to meet emerging business needs and to support new mandates and initiatives. It is important to respond to customer needs and issues. The Tier 3 helpdesk provides Subject Matter expertise (SME) to trouble shoot and resolve customer reported issues that have not been solved by the Tier 1 and Tier 2 helpdesk. Specific roles & responsibilities for the Tier 3 Helpdesk/SME position include but not limited to the following: - Respond to email, assigned tickets with a team of 3-4 peers to ensure timely closure of issues within documented program service level agreements - Respond and contact customers to ensure timely and accurate closure of issues and provide follow up information as required - Update and review the Known Error repository for existing issues that are recurring in nature or document new issues to provide information for error handling for future, similar problems - Provide occasional (approximately 1 weekend per month after a 3 month start up period) Operating system, Oracle and Environmental patching support for application checkout and coordination - Note Hours can be offset within a 2 week period to reduce overtime - Support shifts within a team structure - core hours that require coverage are 8AM - 9PM with a team that works together to ensure customer responses Minimum Qualifications Years' experience - 1 to 3 years as a SME or tier 2/3 helpdesk experience with database issues and with an Associate's degree or higher - Or - A 4 year degree in a related field (CS, IT, Math, SE) with related coursework in Database management and concepts - Proven experience working in applications (or equivalent college coursework) with SQL commands (Queries, Insert, delete, update) - Demonstrated trouble shooting and analytical skills - Demonstrated ability to learn/adapt/apply new skills and techniques - Ability to perform data and information co-relationships - Excellent verbal and written communication skills, including experience working directly with customers to close on issues - Ability to work across 2 shifts and be flexible with hours (with prior notice) - Ability to work approximately 1 weekend per month (possible on call) after a 3 month ramp up time Requires US Citizen or US Person with the ability to obtain a Public Trust Clearance. Desired skills: - Experience with Oracle databases - Experience or working knowledge of Remedy or Service now ticking systems or similar helpdesk tracking applications - PL/SQL knowledge - Ability to perform and recognize trends of data for tickets

jobs byAdzuna

Scrum Master

newabout 3 hours ago
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Job Description: ?The Civil Health Group of Leidos is seeking a Scrum Master in Baltimore/Rockville, MD to support the FDA SIRCE contract. The SIRCE program supports the Food and Drug Administration (FDA) Office of Regulatory Affairs (ORA) critical work to safeguard the foods, drugs, devices, biologics, and veterinary products that the Agency regulates. The program is split into two investments - Systems for Inspections, Recalls, Compliance Enforcement (SIRCE) and Imports. Imports Operations is one of the key functional areas within FDA. Headquarters and field staff utilize several systems to process entries of imported FDA-regulated commodities. Entry Review and the Operational and Administrative System for Import Support (OASIS) are the primary components used by field staff to perform entry review, record fieldwork results, and to make compliance and admissibility decisions. Predictive Risk-Based Evaluation and Dynamic Import Compliance Targeting (PREDICT) is utilized to perform risk-based screening of entries coming to FDA from Customs and Border Protection's (CBP) Automated Commercial Environment(ACE). Import Trade Auxiliary Communications System (ITACS) is utilized to allow the Import trade community to view and send updates for open entries stored in the OASIS database. Prior Notice Manager provides the staff of the Division of Food Defense Targeting (DFDT) with capabilities to review and process food imports subject to Prior Notice requirements. Additionally, the ideal candidate will be a seasoned leader with a broad understanding of technology's impact. Energetic and self-motivated, the ideal candidate will be of a value-driven and customer-centric mindset. Key Responsibilities: Agile Ceremony Facilitation - Facilitate daily stand-ups, sprint planning, refinement, sprint review, retrospectives, and other related team and intra-team meetings Participate in sprint demonstrations and scrum of scrums Maintain and generate information radars for the teams Collect and share team metrics with the team, suggest new metrics, and drive improvement using metrics Planning - Ensuring that goals, scope, and product domain are understood by everyone on the team Ensuring that the technical team has a clear understanding of Definition of Done Drive stories to Ready state in preparation for the next quarter and upcoming sprint Prepare for sprint planning with the product owner and the team Work with the team and Product Owner/Manager to maintain a healthy backlog and plan upcoming releases and assist with drafting acceptance criteria Team Support - Foster team collaboration and timely communication Encourage team to be proactive during all phases of the sprint. Work with the team to adapt to changes that yield better results Encourage an experimental and fail-fast mindset Remove impediments to the team's ability to perform by working closely with the team and stakeholders, including product owners, management, other teams, and the support organization Works with team to create and update team working agreement, the definition of ready, and definition of done Communicate the status of progress and impediments to internal and external stakeholders Facilitate cross-team coordination, tracking and following up with external dependencies Act as a buffer between external distractions and the team helping the team to keep focus. Protect the team and minimize disruptions. Coordinate with the configuration management analyst on environment setups & maintenance, code deployments, and production releases Builds high-performing teams by helping the team manage interpersonal conflicts, challenges, and opportunities for growth. Build trust among team members. Encourages brain-storming and creative thinking. Encourages the team to be confident and courageous, thinking outside the box Capture agile metrics as required for CMMI monitoring Advice and Guidance - Coaches the team on agile and scrum principles with a goal of continuous improvement. Able to observe team dynamics, recognize strengths and weaknesses of individual team member's contributions, and coach them to improve. Create a fun sharing and learning environment, experimenting with various ideas to improve delivery including pair-programming and cross-functional training Promote teamwork to achieve sprint goals Lead the teams towards agile maturity Ability to thrive in a fast paced environment, across diverse systems and groups. Requirements: BS and 5 years of prior relevant experience or Masters with 3 years of prior relevant experience. Considered an emerging authority. BS Degree in Computer Science preferred Experience applying scrum and growing teams as a fulltime Scrum Master for 5 years or more Experience-affecting change in organizations working towards agile adoption Certified Scrum Master (CSM) or similar agile project management certification (PMI-ACP) Experience using agile project management tools, preferably JIRA and Confluence Excellent written, verbal, and interpersonal communication skills Manages time extremely well, can quickly sense when an issue needs to be discussed or triaged Strong attention to detail and focus on task completion is critical Preferred : Technology experience software development Experience working in with multi-disciplinary development teams Relevant understanding of CMMI Level 4 Concepts SAFe experience is a plus Experience as a Scrum Master at an organization that is committed to using agile as a core methodology to deliver business value Experience in any part of the software development lifecycle is a plus - as the developer, tester, analyst, product manager, project/program manager, etc. Experience with applying test automation, test-driven development, continuous integration, and continuous deployment to achieve built-in quality by the teams The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. U.S. citizenship or permanent resident status and the ability to pass a background investigation is required.

jobs byAdzuna

Functional Tester

newabout 5 hours ago
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Job Description The Government Health and Safety Operation of Leidos is seeking a Functional Tester in Baltimore, MD to support an FDA contract. Key Responsibilities Estimating test case writing and execution effort and keeping track of own and team progress. Designing test strategies, test plans, and test cases from requirements, design documents and specifications. Estimating test case writing and execution effort and keeping track of own and team progress. Test case authoring and holding test case reviews with stakeholders. Execution of test cases including functional, regression, performance, load and smoke tests for both web applications and database. Reporting defects, tracking, validating and closing. Recording test results and reporting them. 508 compliance test execution and documentation. Identifying regression test candidates for automation, planning automation activities across the team and automating test cases. Participation in daily scrum meetings, agile ceremonies and weekly test team meetings. Participate in all phases of risk management assessments and software development with emphasis on analysis of user requirements, test design and test tools selection. Install, maintain, or use software testing programs. Supporting our metrics program by keeping track and gather metrics on all activities. Support UAT activities. Support end of sprint demos, user acceptance testing, and solicit feedback from FDA on test artifacts and processes. REQUIRED QUALIFICATIONS Bachelor's degree from an accredited college in a related discipline, or equivalent experiencecombined education, with 8 years of professional experience or 6 years of professional experience with a related Masters degree. Four additional years of experience considered in lieu of degree. Bachelor's degree from an accredited college in a related discipline, or equivalent experiencecombined education, with 8 years of professional experience or 6 years of professional experience with a related Masters degree. Four additional years of experience considered in lieu of degree. At least 6 years of experience performing as a software tester Very strong front end interface testing with emphasis on user personas. Experience with SQL server and experience with writing and executing backend tests using SQL Experience with drafting test plans and test cases Some experience with web services and API testing Working knowledge of the software development lifecycle and Agile-Scrum development methodology Experience with mentoring and training team members Experience with gathering metrics and monitoring progress Strong verbal and written communication skills US Citizenship or US Person (Green Card Holder) is required as well as three consecutive current years in the US. Must be able to obtain a Public Trust clearance to get a Health and Human Services Health Resources and Services Administration badge Preferred Qualifications Understanding of FDA's EPLC Process. Experience with test automation Experience with performance and load testing Experience with section 508 testing Experience with HP ALM, Subversion, HP UFT, JIRA, Loadrunner Familiarity with Windows, LINUX, WebLogic, Oracle DB, PLSQL, SoapUI Proficiency with MS Office Products (Word, Excel, Visio, PowerPoint).

jobs byAdzuna

Tier 3 Helpdesk specialist

newabout 5 hours ago
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Job Description The Government Health and Safety Operation of Leidos is seeking a Tier 3 Helpdesk specialist, contingent upon contract award, in Baltimore, MD. The Systems for Inspections, Recalls, Compliance Enforcement (SIRCE) and Imports program supports the Food and Drug Administration (FDA) Office of Regulatory Affairs' (ORA) critical work to safeguard the foods, drugs, devices, biologics, and veterinary products that the Agency regulates. These systems continue to evolve to meet emerging business needs and to support new mandates and initiatives. It is important to respond to customer needs and issues. The Tier 3 helpdesk provides Subject Matter expertise (SME) to trouble shoot and resolve customer reported issues that have not been solved by the Tier 1 and Tier 2 helpdesk. Specific roles responsibilities for the Tier 3 HelpdeskSME position include but not limited to the following - Respond to email, assigned tickets with a team of 3-4 peers to ensure timely closure of issues within documented program service level agreements - Respond and contact customers to ensure timely and accurate closure of issues and provide follow up information as required - Update and review the Known Error repository for existing issues that are recurring in nature or document new issues to provide information for error handling for future, similar problems - Provide occasional (approximately 1 weekend per month after a 3 month start up period) Operating system, Oracle and Environmental patching support for application checkout and coordination - Note Hours can be offset within a 2 week period to reduce overtime - Support shifts within a team structure - core hours that require coverage are 8AM - 9PM with a team that works together to ensure customer responses Minimum Qualifications Years' experience - 1 to 3 years as a SME or tier 23 helpdesk experience with database issues and with an Associate's degree or higher - Or - A 4 year degree in a related field (CS, IT, Math, SE) with related coursework in Database management and concepts - Proven experience working in applications (or equivalent college coursework) with SQL commands (Queries, Insert, delete, update) - Demonstrated trouble shooting and analytical skills - Demonstrated ability to learnadaptapply new skills and techniques - Ability to perform data and information co-relationships - Excellent verbal and written communication skills, including experience working directly with customers to close on issues - Ability to work across 2 shifts and be flexible with hours (with prior notice) - Ability to work approximately 1 weekend per month (possible on call) after a 3 month ramp up time Requires US Citizen or US Person with the ability to obtain a Public Trust Clearance. Desired skills - Experience with Oracle databases - Experience or working knowledge of Remedy or Service now ticking systems or similar helpdesk tracking applications - PLSQL knowledge - Ability to perform and recognize trends of data for tickets

jobs byAdzuna

Surgical Tech Certified

new1 day ago
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We Are Hiring Surgical Tech Certified - Surgery 001 - Full-Time,Day - St Agnes Hospital- Baltimore MD - Baltimore , MD Work Schedule: 06:45am-3:15pm shift

jobs byJuju.com

Medical Lab Technologist Supervisor

new2 days ago
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…Hiring Med Lab Technologist Sprvsr - Blood Bank Anc 001 - Full-Time,Day - St Agnes Hospital- Baltimore MD - Baltimore , MD Why Join Ascension? For more than

jobs byJuju.com

Class A Cdl Truck Driver

4 days ago
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…of our Halethorpe, MD terminal and make local deliveries in the Baltimore /DC/Northern VA area. We provide our customers with a full array of Transportation and

jobs byJuju.com

Standardized Work Coordinator

20 days ago
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Location: US- MD - Baltimore ID: 2019-2021 # of Openings: 2 Category: Customer Service/Support Shift: 7:00am to 3:30pm or as dictated by daily job activities.

jobs byJuju.com

Field Machinist I

20 days ago
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Location: US- MD - Baltimore ID: 2017-1630 # of Openings: 1 Category: Technician Shift: 6:00am - 2:30pm or as dictated by daily job activities. Overview Alban CAT,

jobs byJuju.com

Opportunity Lead Data Analyst

20 days ago
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Location: US- MD - Baltimore ID: 2019-2004 # of Openings: 1 Category: Administrative/Clerical Shift: 8:00am to 5:00pm or as dictated by daily job activities.

jobs byJuju.com

Warehouse II/Relief Driver, 3rd Shift

20 days ago
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Location: US- MD - Baltimore ID: 2018-1813 # of Openings: 1 Category: Warehouse Shift: 10:00pm - 6:30am or as dictated by daily job activities. Overview Alban CAT,

jobs byJuju.com

Principal Java Angular Developer

about 1 month ago
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: The Government Health and Safety Solutions Group of Leidos is seeking a Senior Java Developer in Baltimore, MD to support the SSA ITSSC 2 contract. This is an exciting opportunity that will allow ...

jobs byZipRecruiter

SR. Java Developer with Angular 2464d3

about 2 months ago
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Woodlawn MD Due to working on a government contract, US citizens and GC only 2 spots available ... Leidos delivers services and technical leadership for mission-critical federal government, public ...

jobs byZipRecruiter

Expert MongoDB DBA

5 months ago
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: The Government Health and Safety Solutions Group is seeking an Expert MongoDB DBA in Baltimore, MD. The Expert MongoDB DBA will provide MongoDB Administration and Architecture subject matter ...

jobs byZipRecruiter

Tier 3 Helpdesk specialist

6 months ago
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: The Government Health and Safety Operation of Leidos is seeking a Tier 3 Helpdesk specialist, contingent upon contract award, in Baltimore, MD. The Systems for Inspections, Recalls, Compliance ...

jobs byZipRecruiter

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