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Waltham

461 đź’Ľ Customer Support Jobs / Employment in Waltham, MA

Helpdesk Analyst (Junior Position)

new1 day ago
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Requirement Helpdesk Support Analyst Location Waltham, MA Term Contract Description PRINCIPAL DUTIES AND RESPONSIBILITIES bullCreates and maintains user accounts adding and deleting users and modifying user permissions, collecting and processing VPN request and Usage Agreement forms and setting up and maintaining VPN account set up. bullProvides direct assistance to employees and contractors experiencing access issues. Issues can range from password resets and locked accounts to user permission issues. This responsibility includes, but is not limited to bullRecording all issues received via telephone, email or self-service portals in Help Desk Ticketing system (Remedy) bullProviding level 1 diagnostics, triage and issue resolution. This work primarily involves the following bullThe use of telephone support and remote tools usage to troubleshoot the issues. bullAnswering questions and educating end users by applying knowledge of computer software, hardware, and procedures bullAs necessary, escalates issues to appropriate next level support team. bullProcesses and follows-up on approved access requests, User Requests and systems requests. Account creation for various IT Systems and follow up with the customer is required. bullProvides direct support to Physiciansrsquo transferred to the Security team that needs immediate assistance for Portal access issues. bullReview and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. bullAssist with various projects as assigned by direct supervisor. bullOther duties as assigned. EDUCATION bullBachelorrsquos degree required. bullA or Microsoft Certification preferred. EXPERIENCE AND REQUIRED SKILLS bull0 ndash 1 yearsrsquo experience in a high volume IT call center bullExperience working with Active Directory and user account setup. bullEffective and cooperative team member. bullMust have excellent communication skills ndash verbal, written and auditory. bullMust be able to work flexible hours, some holidays and weekends. bullOvertime may be required including nights, weekends, and holidays. bullMust be able to work in a fast-paced team-oriented environment. bullMust have good technical aptitude and be a quick learner. Thanks Regards, Tejas Patel Technical Recruiter XDuce Certified Minority Business Enterprise Consulting Staffing Licensing Training ndash www.xduce.com httpwww.xduce.com Phone (732)-451-7963 Email tejas.patelxduce.com mailtotejas.patelxduce.com

jobs byAdzuna

School Speech Language Pathologist Job - North Waltham, MA

new1 day ago
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Combined with Procare Therapy, a school district near North Waltham, MA is in search of a hard ... This is a great chance to work inside of a fantastic school district with an amazing support system

jobs byZipRecruiter

Customer Service Rep

new3 days ago
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**Customer Service Rep in Waltham , MA at Volt** # Date Posted: _3/22/2019_ # Job Snapshot + **Employee Type:** Contingent + **Location:** Waltham , MA +

jobs byJuju.com

Customer Service Associate

new3 days ago
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…+ Prefer six months of experience in a retail environment. + Prefer to have prior work experience with Walgreens. **Shift:** Various **Store:** 02669- WALTHAM MA

jobs byJuju.com

Inside Sales Representative

7 days ago
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…OfficeTeam is looking for a motivated and driven Inside Sales Representative in the Waltham , MA area! If you have experience as an inside sales representative,

jobs byJuju.com

Inside Sales Representative

10 days ago
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…clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. **Location:** Waltham , MA **Date Posted:** March 14, 2019 **Employment Type:** Temporary **Job

jobs byJuju.com

Customer Service Representative I

13 days ago
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Yardi Systems, an employer of choice in Waltham , MA , is hiring for a Customer Service Representative I to join their winning team! As a Customer Service

jobs byJuju.com

Customer Support Representative- Littleton, MA

13 days ago
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... customer invoicing and payments Assist with monthly renewal mailings and scheduling. Assemble sales packets and job folders. Conduct courtesy appointment reminders. Administrative support to owners

jobs byZipRecruiter

Director of Integration, Corporate Development

16 days ago
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Job Description Thousands of companies around the world depend on Rocket Software to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. Founded in 1990, Rocket Software is headquartered in Waltham, MA, with approximately two dozen offices around the world. The Director of Integration will be responsible for overseeing how Rocket successfully integrates acquisitions and other major inorganic growth initiatives worldwide. This person will have a proven track record of leading and completing complex cross-border integration efforts within the technology or software industry. This is a critical role within the company with high visibility across the executive team. This is a ground-floor opportunity to help build the infrastructure required to sustain Rocket’s long track record of inorganic growth, which spans over 45 acquisitions since 2000. Required Skills Lead global acquisition integration activities, including planning and tactical execution. Work cross-functionally to ensure that Rocket’s acquisition strategy and rationale are realized. Develop and manage a small team of dedicated integration project managers and consultants. Oversee the creation of detailed cross-functional plans from integration program inception to successful completion and then drive forward all aspects of the integration with functional integration leaders. Participate in the due diligence process to ensure actionable integration plans are in place prior to closing. Through influence and strong program management skills, ensure cross-functional leaders and dedicated integration staff complete integration deliverables on a timely basis. Demonstrate versatility to work in both a strategic capacity and play a hands-on role as needed. Present clear and concise summaries to the executive team on the progress of integrations. Ensure high levels of communication and visibility regarding progress, issues, risks, and opportunities. Work with team leaders to resolve challenges quickly and efficiently. Ensure integrations align with Rocket’s strategic goals. Create and implement a framework for measuring integration success, KPI’s and acquisition performance. Help guide, develop, maintain post-acquisition integration playbooks and processes. Required Experience Minimum of 10 years in an integration management role at a technology or software company with responsibility for managing global, complex, cross-functional integration efforts. Proven track record of setting up, defining, and leading global M&A integrations, small and large. Strong business acumen required including fluency with financial statements. Possess credibility and interpersonal skills to influence and effectively collaborate at all levels, including the Rocket executive team, functional integration resources, and acquired personnel. Self-motivated, adaptable and goal-driven personality with solid organizational skills. Excellent written and verbal communication skills. Comfort with building and delivering executive presentations that simplify complex issues. Professional approach and ability to stay focused in challenging situations. Detail-oriented with desire to track and drive action items to completion. Ability to get to the heart of a problem and mobilize the right people to solve it. Solid working knowledge of enterprise software and technology. Working as part of a strategic Corporate Development team that supports the broader organization. Significant experience with cross-functional stakeholder management, communications, and change management. Bachelors degree is required, advanced degree is preferred.

jobs byAdzuna

Inside Sales Representative (Waltham) - 104

20 days ago
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Salary $45,000 with OTE of $65,000 Full Benefits included, based in Waltham, MA Tons of perks and ... Responding to inbound customer interest and developing these accounts to create opportunities

jobs byZipRecruiter

Senior Global Recruiter Human Resources (Waltham, MA or Bethesda, MD)

23 days ago
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Senior Global Recruiter - Human Resources (Waltham, MA or Bethesda, MD) Position Overview ... support system. We are committed to providing training and professional development, with ample ...

jobs byZipRecruiter

Receptionist

about 1 month ago
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…with team members + Other duties as assigned **Job ID:** 292625BR **State:** MA **City:** WALTHAM **Address:** COLONIAL SHOPPING CENTER **Tax Office Job

jobs byJuju.com

Shuttle Bus Operator - $2000 Sign On Bonus - $18.53 hourly

about 2 months ago
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…$2,000 Sign-On Bonus: + $1,000 on 2nd paycheck + $1,000 after 6-months Yard Locations + Waltham , MA Full-Time Shifts Available: + 6:00a - 10:00a & 3:00p - 7:00p

jobs byJuju.com

AVSS - Audio Visual (A/V) Support Specialist MA (Boston)

about 2 months ago
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AVSS - Audio Visual (A/V) Support Specialist MA (Boston) Boston, MA • 1432 Main St., Waltham, MA ... S., is headquartered in North Haven, CT, but supports a customer base that spans the globe. HB ...

jobs byZipRecruiter

Software Customer Support Specialist

9 months ago
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Hopkinton, MA BENEFITS: Medical, Dental, PTO, Holidays, 401K w/match STATUS: Full time, Employee ... Bachelor's Degree or at least 1-2 years' customer service and software technical support call ...

jobs byZipRecruiter

Internal Medicine, Internal Medicine Physician - Waltham, MA

9 months ago
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Elizabeth's Medical Center, Waltham, MA Steward Health Care System has created a model of ... Commitment to practice supports across the care continuum * Exceptional compensation that is geared ...

jobs byZipRecruiter

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